Terms and conditions

Please read carefully

 

                  Terms and Conditions                          

Booking confirmation

Once we have processed your booking, we will send you a confirmation with an invoice. Your place is guaranteed once payment has been received. Bookings made less than 28 days prior to the start of the course will require immediate payment.

Payment

Payment must be received within 14 days of the invoice date or in advance of the training course, whichever is the sooner and regardless of booking date. Payment can be made through:

BACS to LimeSkills CIC, Unity Trust Bank, Sort Code 60-83-01  Account number 20264017

Cheque made payable to LimeSkills CIC

Fees

All training courses listed are subject to VAT at the current rate. Course fees include tuition on the day(s), all relevant course materials and refreshments, lunch is not included unless specified. Where the course is accredited, all awarding body fees are inclusive.

Special Requirements

LimeSkills CIC will make every effort to accommodate special requirements that have been notified in advance on the booking form.

Joining Instructions

Joining instructions including outline of the day, venue details and map and will be issued at least 14 days prior to the course. If you have not received your joining instructions please call +44 (01473) 407330. LimeSkills CIC will not be held responsible for non-receipt of joining instructions and refunds will not be issued under such circumstances.

Course transfers

There is no charge for transferring your booking to the same course on an alternative date provided you notify LimeSkills CIC in writing up to 28 days before the start and that there is future availability. Alternative course dates can be found at www.limeskills.co.uk However, a transfer fee of 20% of the course fee will be payable if the notice is received less than 28 days before the start of the original course. No refund will be made in the event of a transfer. No more than one transfer will be allowed. Requests to transfer a course must be made in writing and can be sent by email to roy@limeskills.co.uk

Cancelling your place

If you notify LimeSkills CIC in writing (via letter or email) 15 or more calendar days before the start date of a booked course, you will receive a refund of 75% course fee, due to our administration costs in reselling your place. If notified between 7 and 14 days you will receive a 50% refund.  If you withdraw for whatever reason within the 6 days period prior to the course, the full fee will remain payable if you are unable to nominate a substitute attendee. Any substitutions should be received by LimeSkills CIC at least 48 hours prior to the course start date.

Non-attendance

If you fail to attend the course on which you are booked and have not given prior notice to LimeSkills CIC then the course fee will remain payable in full and no transfer will be allowed.

Cancellation by LimeSkills CIC

Where circumstances dictate, LimeSkills CIC reserves the right to alter published programmes, trainers, fees or venues without prior notice. In the event of a course being cancelled, participants will be notified immediately and a refund of the course fee will be made. No compensation will be paid for any additional costs incurred.

Dress code

There is no dress code; however, most participants choose to wear smart casual clothing. For practical courses such as Moving and Handling and First Aid courses, trousers and flat, covered in shoes are required.  Due to variable temperatures of air conditioned rooms, layers are advised.

Warranties and Liabilities

LimeSkills CIC warrants that the courses will be provided using reasonable care and skill and, as far as reasonably possible, in accordance with generally accepted industry standards.

Except for the express limited warranty above, LimeSkills CIC makes no warranty of any kind with respect to the courses and hereby expressly excludes all other warranties, conditions, all other terms or guarantees, written or oral, express or implied, statutory or otherwise including without limitation, any implied warranties, conditions, all other terms or warranty of merchantability, satisfactory quality or fitness for a particular purpose of the course or course material.

LimeSkills CIC shall have no liability to the delegate or their employer for any loss, damage, costs, expenses or other claims for compensation arising from any course material or instructions supplied by the delegate or employer which are incomplete, incorrect, inaccurate, illegible, out of sequence or in the wrong form, or arising from their late arrival or non-arrival, or any other fault of the delegate or their employer.

 

If you have any concerns or need further information, please email or phone 01473 407330.